Frequently Asked Questions

BRIGHTON ASYLUM

Q: What is Brighton Asylum?
A: Brighton Asylum is an interactive indoor haunted house designed to play on your worst phobias, fears, and nightmares. Superb actors, movie quality sets, special effects and so much more make up this 13,000 square foot attraction.

Q: Is it a ride, or is it a walk-through?
A: Brighton Asylum is 100% on foot

Q: Is it indoors?
A: Yes. The Brighton Asylum experience is indoors and is open rain or shine!. Our queue line is located outdoors and is weather-protected so dress warm.  However, if it rains, we move our queue line and ticket purchasing indoors for the convenience of our customers.  Weather doesnt affect us here! 

Q: How much does it cost to get in?
A: General admission tickets are $25 per person. R.I.P admission (no waiting) is $35 per person. We also offer group discounts to those purchasing a minimum of 50 tickets for parties, school outings, youth groups, etc. Please call ahead to book. 201-716-2827. Purchase your tickets on-line and save $5.00 on any ticket choice. Alternatively, print out our $5.00 off coupon, located at the bottom of the home page, and bring it to the haunt of your choice to pay at the door for the same lower price! * Coupon cannot be combined with any other offer or discount

Q: Will the actors touch me?
A: No. We ask that you adhere to the same rules and do NOT touch them back, or you could end up as a permanent display in our attraction mwa-ha-ha. If you are caught touching the actors, touching or abusing the props that are not in your DIRECT pathway (and meant to be touched), you could be escorted out without a refund.

Q: Is there an age restriction?
A: No. Enter at your own risk. Please keep in mind that there are sometimes scenes of a bloody or intense nature so use judgement. Generally, we dont recommend the haunt for children under 10 years of age.  

Q: I'm 34, is this going to be scary or is this a teen haunt of some kind??
A: Not a chance. Brighton Asylum is intense! Brighton Asylum is designed for adults and for brave teens.  Younger visitors have survived Brighton Asylum but we generally dont recommend the haunt for young children.  Enter at your own risk and dont come alone! 

Q: Ok, if I try out the haunt, and it's just too scary for me, can I get a refund if I need to leave?
A: Sorry, there are no refunds of any kind. This is also clearly posted at our ticket booth and on the tickets page of our website, so PLEASE make sure you want to come to a haunted house before attending.

Q: I've been waiting on line for over an hour now, I'd like a refund!
A: We are very sorry for the wait (the haunt is very popular) but sorry, there are no refunds of any kind. We will be more than willing to honor your ticket for another night if you wish to get off the line and leave, but there are no refunds once a ticket is purchased. You can also upgrade to an R.I.P ticket and get in without any further waiting (other than other R.I.P customers in front of you). Simply go to the ticket booth and upgrade for an additional cost.

Q: Can I get out of the haunt if I feel it's too scary?
A: Yes. There are emergency exits around most corners if you feel you need to get out. Simply follow the emergency exits signs out of the haunt.  We have staff lurking in the dark to assist you! If you use these emergency exits, you will not be allowed back into the haunt. These emergency exits are for emergency only, not to play around in.

Q: Is there anything else I need to know about the asylum before I purchase a ticket?
A: Yes. You will be wanded by a security person with a metal detector upon arrival.  Please leave your lighters, metal items, etc in your car.  keys and cell phones should be in your hand as you approach the door for easy passage. Then they should be put away, or you will lose them in the haunt! Brighton Asylum is not recommended for people with heart conditions, back/neck conditions, pregnant women, people prone to seizures or any disorder that is made worse by fear, anxiety, darkness, or flashing lights.  Brighton Asylum IS wheelchair accessible. No outside food/beverages. Brighton Asylum is open rain or shine!

Q: How many people enter the haunt at one time
A: Due to the type of scares and scenes in the asylum, as well as how the haunt is designed with our customer experience in mind, 4 people are let in every 30 seconds to 1 minute. If you have a group of 15 people for example, you will go as a group of 4, group of 4, group of 4, and group of 3.  IF you are caught inside the haunt stopping in the path so that your friends can catch up (we know all the tricks!), you will be asked only once to keep moving. Repeated stopping could get your group ejected without a refund.  Stopping inside the haunt causes bottlenecks, and lessens the experience for our customers.  You can certainly travel slowly (when you are not being chased!!), but always moving!  

Q: How do I purchase tickets?
A: You have two options. You can purchase tickets on-line via our on-line check out system, which saves you $5 per ticket, or at our ticket booth during our "hours of operation"... Only the on-line option saves you $5 per ticket.
Alternatively, if you do not wish to purchase tickets on-line but want to take advantage of the savings, you can simply print out our on-line "$5.00 off" coupon, available on our home page, and bring it to the haunt to pay at the door.

Q: If I purchase tickets on-line, how do I get them?
A: You print them out after purchase and bring them to the haunt. We will scan them upon your arrival, which deems them "used".

Q: I purchased 2 tickets on-line tonight but I can't attend until next week. What happens?
A: Nothing. Your on-line tickets can be redeemed anytime we are open for the entire month. Once you hand in your E- ticket, the barcode is recorded, and you can no longer redeem that ticket for future visits to the Asylum.

Q: What forms of payment do you accept?

A: You can pay by credit card for on-line transactions only.  "At the door" purchases are "cash" only.  However, we have an ATM machine on site for your convenience.

Q: Where are you located?
A: We are located in a very beautiful and safe part of the athenia section of the Clifton/Passaic border (on the Passaic side) at 2 Brighton Ave in Passaic, New Jersey, right on the border of Clifton. We are located just off of Van Houten Ave on Brighton Ave (use the Food Basics as a land mark). Just turn onto Brighton Ave and take that down towards the end of the street until you see our large "Brighton Asylum" sign in the road pointing you LEFT up around the back of 2 Brighton Ave.  A final sign will direct you straight into our parking lot.  Use our mapquest link located on the "location" page if you are unsure of our location.

Q: When are you open?
A: We are open every Friday, Saturday, and Sunday in October, plus Halloween night. The hours for each night can be different so please check our "Hours" page for more information.

Q: Do I need to make a reservation or appointment?
A: No.

Q: What happens if I get there at 9:45pm on a night you are only open until 10pm, and the line is long? Will I get in?
A: As long as you arrive and pay for your ticket before we are scheduled to close, you are guaranteed to get into the haunt, even if there is still a line.

Q: Are there refreshments at your haunt?
A: Yes. Refreshments vary. 

Q: I called and left a message on Friday but nobody called me back
A: Please see the "contact us" page for voicemail instructions.

Q: I came last year, and scaring looks fun. Can I work there?
A: We have a limited number of positions available each season. Check the "actor opportunities" page for information on how to apply. All applications must be received by September 15th, 2012.  UPDATE: Brighton Asylum is filled for the 2012 season, however, we are still accepting "fill in" applications. 

Q: I have a great product that I think would sell well at your haunt. Can I vendor there?
A: Yes. Please visit our "vendoring opportunities" page for more info. All applications must be submitted by September 10th, 2012.. If you require an open food license, all applications must be submitted by September 10th, 2012.

Q: I purchased advanced tickets to the haunt but I ended up not being able to go. Can I get a refund?
A: There are no refunds of any kind. Sometimes we add "extra dates" towards the end of the season if we have had especially bad weather during the season which forced too many people off the road. Please look for these dates towards the end of the season which will be added to the hours page. If not, we will issue rain checks for the following season. Brighton Asylum does not close down due to bad weather unless there is bad flooding or freak snow storms. If Brighton Asylum closed for any reason, we would post it on our voicemail system by 6pm Friday night.

Q: My question isn't answered here. How can I contact you?
A: we can be reached at scarentertainmentllc@yahoo.com or 201-716-2827.

THE TWISTED MANIAC TRAIL

Q: What is "The Twisted Maniac Trail"?
A: The Twisted Maniac Trail is an outdoor haunted trail, with special effect lighting, animation, and live actors!

Q: Is it a ride, or is it a walk-through?
A: The Twisted Maniac Trail is 100% on foot.  Wear appropriate footwear. The terrain is sometimes rocky, and there is ocassional uphill walking so dont wear sandles, heels, or your favorite shoes!

Q: Is it indoors?
A: No, this is an outdoor attraction and subject to the weather so dress warm! This event closes in heavy rain/wind conditions.  Please call our voicemail at 201-716-2827 at 6pm on the night you wish to attend for updates on a particular night.  We post our final status always by 6:30pm on a given night.  This information will never be posted on our website.  Always look to our voicemail system.

Q: How much does it cost to get in?
A: General admission tickets are $25 per person. R.I.P admission (no waiting) is $35 per person.  We also offer group discounts to those purchasing a minimum of 50 tickets for parties, school outings, youth groups, etc. Please call ahead to book.  201-716-2827. Purchase your tickets on-line and save $5.00 on any ticket choice. Alternatively, print out our $5.00 off coupon, located at the bottom of the home page, and bring it to our ticket booth (during operational hours) for the same lower price! * Coupon cannot be combined with any other offer or discount

Q: What forms of payment do you accept?

A: We accept cash at the door.  We also have an ATM on site for your convenience.  If you wish, you can also purchase your tickets on-line with a credit card of your choosing.

Q: Will the actors touch me?
A: The actors will not physically grab at you or restrain you, but you could be inadvertently touched or brushed up against due to the close proximity to the actors.  DO NOT PURPOSELY TOUCH THEM OR RESTRAIN THEM IN ANY WAY.  We have security cameras on site and prosecute anyone who abuses our actors. 

Q: Is there an age restriction?
A: No. Enter at your own risk. Please keep in mind that there are sometimes scenes of a bloody or intense nature so use judgement

Q: What age range is The Twisted Maniac Trail best suited for??
A: The Twisted Maniac Trail is suitable for all age levels.  However, we dont generally recommend the haunt for children under 10 years of age.  

Q: Ok, if I try out the haunt, and it's just too scary for me, can I get a refund if I need to leave?
A: Sorry, there are no refunds of any kind. This is also clearly posted at our ticket booth and on the tickets page of our website, so PLEASE make sure you want to come to a haunted attraction before attending.  

Q: I've been waiting on line for over an hour now, I'd like a refund!
A: We are sorry for the wait (the haunt is very popular) but sorry, there are no refunds of any kind. We will be more than willing to honor your ticket for another night if you wish to get off the line and leave, but there are no refunds once a ticket is purchased. You can also upgrade to an R.I.P ticket and get in without any further waiting. Simply go to the ticket booth and upgrade for an additional cost.  Furthermore, if you are troubled by the long line, try coming earlier in the month, or on sundays.  Saturday nights are our most popular night by far, especially late in the month.  

Q: Can I get out of the haunt if I feel it's too scary?
A: Yes. Simply yell "safety" and an actor will esort you out without a refund.  Please make sure you want to leave, because once you interupt the show by doing this, you will not be allowed back in.  So be sure.

Q: Is there anything else I need to know about The Twisted Maniac Trail before I purchase a ticket?
A: Yes. The Twisted Maniac Trail is not recommended for people with heart conditions, pregnant women, people prone to seizures or any disorder that is made worse by fear, anxiety, darkness, or flashing lights. Also, this event is not wheelchair accessible due to the terrain. No outside food/beverages allowed. Also, you will be wanded for metal items, lighters, etc, so please leave these in your car.  Please have your keys and cell phone in your hand as you approach the check point to make the scan go quicker.  Then, immediately secure your keys and cell phone, because you WILL lose them in the haunt! 

Q: How many people enter The Twisted Maniac Trail at one time
A: We dont send more than 6 at a time. No exceptions.   

Q: How do I purchase tickets?
A: You have two options. You can purchase tickets on-line via our on-line check out system, which saves you $5 per ticket, or at our ticket booth during our "hours of operation"... Only the on-line option saves you $5 per ticket.
Alternatively, you can print out our on-line coupon, and then apply it at the door for a $5.00 off savings in person rather than purchasing your ticket in advance. Our coupon can be found on the home page.

Q: If I purchase tickets on-line, how do I get them?
A: Simply print out your E-ticket and bring it to the general admission line. You can skip the ticket booth. Your ticket will be scanned which accesses the on-line database you purchased it from. Once that ticket is scanned, it can never be redeemed again.  

Q: I purchased 2 tickets on-line tonight but I can't attend until next week. What happens?
A: Nothing. Your on-line tickets can be redeemed anytime we are open for the entire month. Once you hand in your E- ticket, the barcode is recorded, and you can no longer redeem that ticket for future visits to Night-mares.

Q: Where is The Twisted Maniac Trail located?
A: The Twisted Maniac Trail is located at Depiero's Country Farm, 300 West Grand Ave, in Montvale, NJ. The easiest access to the haunt is off the Garden State Pkwy. Take the Garden State Pkwy N. to exit 172. At the first traffic light, bear right (Mercedes Drive).. We are located on the left hand side across from Mercedes Benz about 0.1miles up the road. Use our mapquest link located on the "location" page if you are unsure of our location.

Q: When are you open?
A: We are open every Friday, Saturday, and Sunday in October, plus Halloween night. The hours for each night can be different so please check our "Hours" page for more information.

Q: Do I need to make a reservation or appointment?
A: No.

Q: What happens if I get there at 9:45pm on a night you are only open until 10pm, and the line is long? Will I get in?
A: As long as you arrive and pay for your ticket before the ticket booth is scheduled to close, you are guaranteed to get into the haunt, even if there is still a line.

Q: Are there refreshments at your haunt?
A: Yes. However, refreshments vary depending on the night.

Q: I called and left a message on Friday but nobody called me back
A: Please visit the "contact us" page for instructions on using our voicemail system

Q: I came last year, and scaring looks fun. Can I work there?
A: We have a limited number of positions available each season. Check the "actor opportunities" page for information on how to apply. All applications must be received by September 15th 2013.

Q: Can my band play at your haunt?
A: Sorry, we cannot have any bands due to new town rules.

Q: I have a great product that I think would sell well at your haunt. Can I vendor there?
A: Yes. Please visit our "vendoring opportunities" page for more info. All applications must be submitted by September 10th, 2013. If you require an open food license, all applications must be submitted by September 1st, 2013.

Q: I purchased advanced tickets to the haunt but I ended up not being able to go. Can I get a refund?
A: There are no refunds of any kind.  If you purchased a ticket to a movie and didnt go, you are not entitled to a refund.  We have PLENTY of dates available for you to attend.  Sometimes we add "rain dates" towards the end of the season if we have had especially bad weather during the season which forced us to close down often during our normal operating hours.  Please look for these dates later in the season as you can use your tickets then. However, If you were still unable to use your tickets this season, we will issue you "rain check" tickets to be used for the 2013 season, or we will issue tickets to one of our "off season" haunted events at our Brighton Asylum location, which operates throughout the year. Please see the attractions page for more details

Q: My question isn't answered here. How can I contact you?
A: we can be reached at scarentertainmentllc@yahoo.com or 201-716-2827.

CHRISTMAS NIGHTMARES

Q: What is Christmas Nightmares?
A: Christmas Nightmares is the New Jersey's FIRST Christmas themed haunted house.  Expect to see Santa's demented workshop, overgrown zombie elves, and the jolly man himself chasing you with his newly fasioned chainsaw!!!  You will even have the opportunity to have a photo op with Santa, but "Christmas Nightmares" style.  You will have the ability download the finished photo from our facebook page.  This is the first haunt of its kind, and is only open 3 saturday's in December, so buy your tickets now!!  Christmas Nightmares is located at 2 Brighton Ave, Passaic NJ 07055 right on the Clifton border.  

Q: Will the actors touch me?
A: Our actors will not physically grab at you or restrain you, but you could be inadvertently touched or brushed up against since you will be in close proximity to them, sometimes in the dark.  Do NOT grab at them, push them, corner them, abuse them, or in any way hinder their performance. 

Q: Is it indoors?
A: Yes. The Christmas Nightmares experience is indoors and is open rain or shine!. Weather doesnt affect us here!  However, DRESS WARM because our facilities have limited heating.  

Q: How much does it cost to get in?
A: General admission tickets are $25 per person. R.I.P admission (no waiting) is $35 per person. We also offer group discounts to those purchasing a minimum of 50 tickets for parties, school outings, youth groups, etc. Please call ahead to book. 201-716-2827. Purchase your tickets on-line and save $5.00 on any ticket choice. Alternatively, print out our $5.00 off coupon, located at the bottom of the home page, and bring it to the haunt of your choice to pay at the door for the same lower price! * Coupon cannot be combined with any other offer or discount

Q: Is there an age restriction?
A: Yes. The Christmas Nightmares experience is not recommended for children of "impressionable" years.  This haunt is ONLY for teenagers and adults.  

Q: Is there anything else I should know before purchasing a ticket?
A: Yes. Christmas Nightmares is not recommended for those suffering from panic, anxiety, heart conditions, intense fear, phobias, back problems, neck problems, epilepsy, or any medical condition made worse by fear, panic, strobe lights or enclosed spaces.  Also, once a ticket is purchased, there are no refunds.  No exceptions.  Lastly, Christmas Nightmares IS wheelchair accessible. 

DARK VALENTINE

Q: What is Dark Valentine?
A: Dark Valentine is the New Jersey's FIRST Valentine themed haunted house.  Have your photo taken with the actual screen-used "miner" costume and pick axe from "My Bloody Valentine 3D", and enter our 13,000 square foot themed attraction. This is the first haunt of its kind, and is only open Feb 15th and 16th, so buy your tickets now!!  Dark Valentine is located at 2 Brighton Ave, Passaic NJ 07055 right on the Clifton border.  

Q: Will the actors touch me?
A: Our actors will not physically grab at you or restrain you, but you could be inadvertently touched or brushed up against since you will be in close proximity to them, sometimes in the dark.  Do NOT grab at them, push them, corner them, abuse them, or in any way hinder their performance. We video every performance and have used our footage to prosecute those who absue our actors.  They are there for your entertainment. Dont take advantage of it.

Q: Is it indoors?
A: Yes. The Dark Valentine experience is indoors and is open rain or shine!. Weather doesnt affect us here!  However, DRESS WARM because our facilities have limited heating.  

Q: How much does it cost to get in?
A: General admission tickets are $25 per person. R.I.P admission (no waiting, except for other R.I.P ticket holders) is $35 per person. We also offer group discounts to those purchasing a minimum of 50 tickets for parties, school outings, youth groups, etc. Please call ahead to book. 201-716-2827. Tickets can be purchased on-line or at the door for your convenience.  Cannot combine with any other offer or discount

Q: Is there an age restriction?
A: No. However, the Dark Valentine experience is not recommended for children under 10 years of age.   

Q: What happens if it snows bad on the 15th or 16th?
A: In the event that it snows, we have planned a make up date for Feb 17th, from 8pm-11pm.  If it snows bad on the 16th, the make up date will be used.  If it snows bad on the 15th, the 16th will be used as a make-up date for those ticket holders. As long as the snow has stopped on the 16th and we have power, we will be open!

Q: Is there anything else I should know before purchasing a ticket?
A: Yes. Dark Valentine is not recommended for those suffering from panic, anxiety, heart conditions, intense fear, phobias, back problems, neck problems, epilepsy, women who or pregnant or think they may be pregnant, or any medical condition made worse by fear, panic, strobe lights or enclosed spaces.  Also, once a ticket is purchased, there are no refunds.  No exceptions.  Lastly, Dark Valentine IS wheelchair accessible.