Frequently Asked Questions

 

Q: What is Brighton Asylum?

A: Brighton Asylum is an interactive indoor haunted house designed to play on your worst phobias, fears, and nightmares. Superb actors, Hollywood quality sets, special effects and so much more make up this 13,000 square foot attraction.

 

Q: Is it a ride?

A: Brighton Asylum is experienced entirely on foot.

 

Q: Is it indoors?

A: Yes. Brighton Asylum is all indoors and is open rain or shine!. Our queue line is located outdoors but is weather-protected.  The rain doesn't affect us here! During our winter events we keep our queue line indoors for added comfort.

 

Q: How much do tickets cost?

A: General Admission is $25.00.  R.I.P admission, our fast track ticket, is $35.00. 

 

Q: Will the actors touch me?

A: No.  And you will be instructed not to touch them either as well as any of the props and decorations in the asylum.    If you do, you will be immediately removed from the attraction by security without a refund.  You may, however, be inadvertently touched or brushed up against due to the close proximity of the actors.  However, they will not grab at you or restrain you in any way.  You may also be touched by our safe foam props during some scenes but you will never be grabbed at by any of our actors. 

 

Q: Is there an age restriction?

A: No. Enter at your own risk. Brighton Asylum is intense so please use judgement with small children.  Generally, we don't recommend Brighton Asylum for children under 10 years of age. 

 

Q: Is it scary?

A: Yes!  Brighton Asylum is designed and constantly updated based on customer feedback.  We KNOW what scares you!!!

 

Q: Do I need to make a reservation or appointment?

A: No.  

 

Q: Is there any specific dress code to enter Brighton Asylum?

A: No.  However, we do not recommend you wear high heels, or flip flops as they can be a tripping hazard to yourself.  We also do not recommend you wear any expensive clothing during your visit with us. It is possible you could inadvertently come into contact with an actor, prop, or decoration with stage blood or make up on.  While everything we use is water soluble, it is more practical to avoid this type of clothing.

 

Q: If I have a problem, can I get a refund?

A: We are more than happy to help you with whatever issue you are having, but there are absolutely no refunds once a ticket is purchased (for any reason).  You have all month to use your ticket so you have a lot of flexibility there.  

 

Q: Are the lines long?

A: In order to minimize your wait time, it is strongly recommended you visit Brighton Asylum early in the month, and arrive before 8pm.  Also, due to the overwhelming popularity of Brighton Asylum, we strongly recommend you purchase tickets in advance on-line, which will further minimize your wait at the asylum (avoid the ticket booth line).  

 

Q: Can I get out if Im too scared?

A: Yes. There are emergency exits around most corners. Simply follow the emergency exits signs out of the haunt (without refund).  We have staff in these areas to assist you.  However, If you use these emergency exits, you will not be allowed back into the haunt. These emergency exits are for emergency only, not to play around in.  

 

Q: How many people enter the haunt at one time

A: Due to the design, as well as customer experience in mind, 4 people are let in every 30 seconds to 1 minute. If you have a group of 15 for example, you go as a group of 4, group of 4, group of 4, and group of 3.  If you are caught inside the haunt stopping in the path so that your friends can catch up (we know all the tricks!), you will be asked only once to keep moving. Repeated stopping could get your group ejected without a refund.  Stopping inside the haunt causes bottlenecks, and lessens the experience for ALL our customers, your group included.  You can certainly travel slowly (when you are not being chased!!), but always moving!  Read reviews for Brighton Asylum on-line.  We pride ourselves on having a steady moving haunt with even customer experience throughout.

 

Q: Are there refreshments at Brighton Asylum?

A: Yes. Refreshments vary night to night but we typically carry water, hot chocolate, hot apple cider, packaged snacks and more!

 

Q: How long does the experience last?

A: That depends entirely on how fast you can run!!  Typically, the Brighton Asylum experience lasts 25-30 minutes.  

 

Q: How do I purchase tickets?

A: Tickets can be purchased on this site, or in person on the night you wish to attend. 

 

Q: What forms of payment do you accept?

A: We accept credit cards for on-line purchases, and cash at the door.  We have an ATM machine on site for your convenience.  

 

Q: Where is Brighton Asylum located?

A: Brighton Asylum is located at 2 Brighton Ave, Passaic NJ 07055 (on the Clifton Border). 

 

Q: How do I get there?

A:  Brighton Ave is located at the corner of Van Houten Ave and the Food Basics.  Simply take Brighton Ave all the way down the road and our signs will direct you around to the back of the building, where we are located.  Please visit the Directions page above for more information.

 

Q: What hours are you open?

A: Click here for our hours of operation or simply click the hours tab on the menu above for more info.

 

Q: Is there anything else I need to know about the asylum before I purchase a ticket?

A: Yes. You will be wanded by a security person with a metal detector upon arrival.  Please leave your lighters, metal items, etc in your car, as these items can damage key props inside the haunt.  keys and cell phones should be in your hand as you approach the door for easy passage. Then they should be put away, or you will lose them in the haunt! Brighton Asylum is not recommended for people with heart conditions, back/neck conditions, pregnant women, people prone to seizures or any disorder that is made worse by fear, anxiety, darkness, or flashing lights.  Brighton Asylum IS wheelchair accessible. No outside food/beverages. Brighton Asylum is open rain or shine!

 

Q: I came last year, and scaring looks fun. Can I work there?

A: We have a limited number of positions available each season. Check the "work here" tab above for information on how to apply. 

 

Q: My question isn't answered here. How can I contact you?

A: We can be reached at scarentertainmentllc@yahoo.com or 201-716-2827.  We cannot answer emails or voicemails during hours of operation so please leave your questions for us ahead of time.